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    BPO  Services  
F

reight forwarders, custom brokers and logistic service providers in general are facing spate of problems including growing competition, drop in profitability, unpredictable global demand and increased government regulations. With economy slowing down (worse economy getting into recession), the operating pressures on freight forwarders and custom brokers are likely to increase. To elevate the effect of these external forces, Four Soft offers proven cost effective business process solutions.

Four Soft business process solutions are customized for freight forwarders and custom brokers.
Operational business processes such as tracking constitute more than 60% of all operational costs and yet the operational processes provide little or no strategic advantage.

  Benefits  
  • Cutting operational costs as low as possible
  • Reducing management burden of the operations
  • Allows to focus on core business and business growth related issues
  • Managing cyclical or economic ups and downs
  • Will have control of business processes
    Four Soft believes that BPO is one of the most important areas of growth.
    Four Soft BPO Services include
    :
  Domian Specific Solutions  
       
  4S operations management Scheduling and routing support, business reference data management, EDI management support, track and trace  
  4S order management Quoting, order entry, order management, expediting / substitution, contract renewals & management, customer support, logistics support, returns management  
  4S customer documentation Input of bills of lading, import / export documentation, freighting and invoice generation, claims management support  
  4S compliance and audits Manifest filings for customs, internal invoice audits and agency audits  
       
  Horizontal Solutions  
       
  4S human resources Recruitment and staffing support, workforce deployment, HR administration, benefits administration, HR helpdesk  
  4S finance and accounting Accounts payable, accounts receivable, finance planning & analysis, billing and invoicing, fixed assets  
  4S customer services Help desks for both inbound and outbound, movements manufacturing, distribution, help desk for business systems  
  4S procurement Contract management for vendors, strategic procurement, spend analysis, master data management  
 
 
 
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